Responsible Gaming

Betty Wins Casino is committed to promoting safer gambling. Gambling should be an enjoyable form of entertainment, not a way to make money or manage financial difficulties. Take time to understand the risks, set limits before you play and only gamble what you can afford to lose.

Betty Wins Casino holds a licence issued by the Offshore Finance Authority of the State of Anjouan, Union of Comoros, under the Computer Gaming Licensing Act 007 of 2005.

Gamble Responsibly

Gambling involves risk, and there is no guaranteed way to win. Casino games are based on chance, so previous results do not determine future outcomes. A winning streak does not mean that a win is due, and a loss does not mean that a win is more likely next time. Avoid treating gambling as an investment, income source or solution to financial problems.

Before you play, decide how much time and money you are comfortable spending. Consider your normal living costs and financial commitments first. Only use money that is available for entertainment after essentials have been paid. Never borrow money, use credit intended for other purposes or sell possessions to fund gambling.

Set a money limit before each gambling session and stop when you reach it.
Set a time limit and take regular breaks away from the website.
Keep gambling separate from household bills, savings and essential spending.
Do not chase losses by increasing your stakes or playing for longer.
Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other substances.
Do not gamble to escape problems or to change your mood.
Keep your account details private and do not allow other people to gamble using your account.
Review your gambling activity regularly and be honest about its effect on your life.

If gambling stops feeling like a choice or begins to cause worry, take a break and seek support. Asking for help early can make it easier to regain control. You do not need to wait for serious financial, relationship or emotional problems before taking action.

Tools to Help You Stay in Control

Account management tools may help you manage your gambling. Depending on the features available on your account, you may be able to set deposit, spending, loss or session limits, take a temporary break or request account closure. These tools are intended to support your decisions, but they are not a substitute for personal awareness or professional assistance.

Set limits before you play

Choose limits that reflect what you can comfortably afford to lose, not an amount you hope to win back. Consider setting daily, weekly or other available limits. A limit should be set before gambling begins and should not be increased simply because you have lost money or want to continue playing.

Take a break

A temporary break can help you step away from gambling and think about your habits. During a break, do not create another account or use another person’s account to continue playing. If you find it difficult to stop, a longer break or account closure may be more appropriate.

Self-exclusion and account closure

If you want to stop gambling, you can request the closure of your Betty Wins Casino account or use any self-exclusion option made available to you. A self-exclusion request is a serious commitment to stop gambling. Do not attempt to get around an exclusion by opening another account or using someone else’s details.

If you believe you are at immediate risk of gambling, contact the available support team through the website and ask for account restrictions or closure. We may need to verify your identity before making changes, and some requests or restrictions may not be reversible during the selected period. Check the information displayed in your account for the options currently available.

Recognising Gambling Harm

Gambling harm can affect finances, relationships, work, study, health and wellbeing. It can develop gradually, and people may not recognise the warning signs at first. Consider whether any of the following experiences apply to you or someone close to you:

Spending more time or money gambling than you planned.
Trying to win back money after a loss or feeling unable to stop.
Hiding gambling activity, losses or account information from family or friends.
Borrowing money, missing payments or selling items because of gambling.
Feeling anxious, irritable, guilty or low when you are not gambling.
Losing interest in work, study, family, friends or other activities.
Gambling to cope with stress, loneliness, sadness or other difficult feelings.
Arguing with people close to you about gambling or its financial effects.
Returning to gambling soon after deciding to stop.
Feeling that gambling is affecting your sleep, health, concentration or safety.

One warning sign can be enough reason to pause and review your gambling. Talk openly with someone you trust and consider contacting an independent gambling support service in Australia. Trained counsellors can provide confidential information and practical assistance for people who gamble, as well as family members and friends affected by gambling.

If gambling has caused financial difficulties, consider speaking with a qualified financial counsellor. If you feel distressed, unsafe or at risk of harming yourself or another person, seek urgent help from emergency services or a qualified health professional in your area.

Our Safer Gambling Approach

Betty Wins Casino aims to provide information and account features that support safer gambling. We may monitor account activity for signs that a player could be experiencing difficulty. Where appropriate, we may contact a player, provide information, suggest a break or apply restrictions in line with our procedures and applicable requirements.

We may ask questions to understand your gambling activity, financial circumstances or use of account tools. Providing accurate information helps us assess whether additional support or restrictions may be appropriate. Any account review does not guarantee that gambling harm will be identified, prevented or resolved, so players should remain responsible for their own decisions.

You must meet the minimum legal age and any other eligibility requirements that apply before using an online gambling service. Do not gamble if you are underage, if gambling is restricted where you live or if you are not permitted to use the service. Account access may be subject to identity, age and other verification checks.

Information about available limits, breaks, self-exclusion, account closure and support options may be found in your account area, the help pages or the applicable terms and conditions. Features can vary according to the service and the requirements that apply to your location. Read the relevant information carefully and contact the available support channel if you need help using a responsible gambling tool.

Decide in advance how much time and money you can afford to spend.
Use the available limits or take a break before gambling becomes difficult to manage.
Stop playing when your limit or time has been reached.
Do not chase losses or try to recover money through further gambling.
Speak with someone you trust if gambling is causing concern.
Seek independent professional support if you are unable to stop or gambling is affecting your life.

Responsible gambling is a shared commitment, but you remain in control of whether, when and how much you gamble. Please review this page regularly and use the available tools whenever you need additional support.